Privacy Policy

ClickBenz Creatives ensures that your privacy is protected and your information is secure. This Privacy Policy informs our data collection procedures, its usage, storage, and protection provided to your information while accessing our website. We are committed to preserving and maintaining the confidentiality and privacy of your personal or non-personal data and information by complying with both organizational policies and adhering to the privacy and data protection law of Nepal.

Information we collect:

These are the information we collect:

  • We collect personal information, names, location details, phone numbers, email addresses, and payment details when needed for purposes including but not limited to proceeding with service subscriptions and inquiries
  • We gather non-personal information, including IP address, device information, browser information, and past browsing activity. This information helps to analyze the user behavior pattern to improve website performance and user experience.
  • We collect location data, personalized content, and relevant updates through your device to provide location-based services.
  • We may also collect information physically by filling out forms, collecting photographs, and necessary identity verification documents such as national ID cards, driver’s licenses, and other identity cards for purposes that include, but are not limited to, verification of accounts, delivery of service, and adherence with the legal requirements. 

Our data and information collection process aims to offer our website visitors or users a unique user experience across all our services.

How we use your information:

ClickBenz Creatives uses your information to:

  • To offer all of our services responsibly and effectively according to your needs and preferences.
  • Respond to your queries, address your concerns, fulfill your service requirements, and provide support.
  • Enhance our website, marketing, and service offerings to increase the usability and user experience of the site.
  • Sign up for updates, offers and news related to ClickBenz Creatives and the services it provides (you can unsubscribe at any time)
  • To manage security issues, fraud prevention, and legal compliance on our website.
  • The information that is collected is used to verify your identity during processing transactions to provide security measures to ensure proper delivery of services. We store collected data and information securely and use it genuinely for the intended purpose.

Your information helps us to secure our website while giving us an opportunity to enhance your experience while using the site.

How we Store your information:

We take strong measures to protect your personal information:

  • Secure Storage: We keep your information in a safe location, either on our servers or with trusted cloud providers.
  • Encryption: We encrypt your sensitive data, both when it is provided to us and within our system.
  • Access Control: Only our authorized staff can access your data and information. We ensure that only those who require the information can access it.
  • Backups: We regularly back up your data to securely keep it and make it available when we need it.
  • Third-Party Services: We could also use responsible third-party services to hold your data and information. We hold your data safely and use them only for purposes of service.
  • Security Measures: We also use firewalls, monitoring, and other security measures to protect your information from unauthorized access.

 

Sharing Information
 ClickBenz Creatives shall not share your personal data and information except during limited and secure situations such as:

  • During collaboration with a trusted partner’s website, processing payments or marketing for performing or fulfilling your service requests.
  • Disclosure of necessary data and information to legal authorities, if necessary, to comply with legal requirements.
  •  Business transfers during the process of mergers or acquisitions (If any). We ensure your data and information will remain safe and intact throughout and after the process.

We ensure to keep your data and information safe and secure. We do not share the data and information with other third-party service providers without your consent.

Data Retention

We will retain personal data as necessary according to the purposes for which it was collected, including:

  • Providing continuous services and offers as per your request
  • Compliance with any financial, legal, or reporting requirements.
  • Resolving disputes and disagreements

Following the completion of the project or when your data is no longer required, we delete, destroy, or manage your data and information to prevent unauthorized use and access.

Data Security

We at ClickBenz Creatives take proper security measures to protect your personal information.  We use technical, physical, and administrative controls to secure your information based on its nature, processing, and threats.  Since there is no completely safe way to transmit data over the Internet, we are unable to offer full safety. Our data security practices involve secure server connections, firewall protections, security checks and updates, and access restrictions to sensitive data and information.

Children's Information

Clickbenz Creatives is committed to protecting children's privacy. Our website, services, and communications are not directed to, intended to appeal to, or designed for use by persons under the age of 13. We do not knowingly collect, seek, or store personal information from persons under the age of 13. In case of data collection from minors without parental consent, we follow steps to delete data and information according to our policy. 

If we detect any instance of content or information related to children being shared, we will act promptly to remove the content or information at the nearest possible date. The information and details regarding minors or underage individuals shall be removed without any formal notice.

Link: https://hamropalo.org.np/wp-content/uploads/2020/12/Online_Safety_Toolkit_English.pdf

Changes to privacy policy:

ClickBenz Creatives reserves all the right to change its privacy policy according to needs and standards. Your continuation to use our website and service is considered as agreement of modification. We recommend users remain updated on the privacy policy periodically. 

In case the user cannot and does not adhere to our privacy policy, we will not be responsible for any consequences the user faces. If you have any disagreement with the updated Privacy Policy, we recommend you discontinue the use of our website and services.

Contact Us

Please do not hesitate to contact us if you have any more questions about our Privacy Policy. You can contact us by reaching us via:

By email: info@clickbenz.com 

By visiting link https://clickbenz.com/contact/ 

Or via phone at: 9802263776

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